In recent years, securing appointments at North Carolina Division of Motor Vehicles (NCDMV) offices has proven challenging, leading to extended waiting periods for licenses and other official IDs. To alleviate this backlog and accommodate concerns about expiring temporary credentials, 16 NCDMV locations across the state will offer extended walk-in hours on Saturdays from June 8 to August 24.

Extended Saturday Hours

The following NCDMV offices will be open every Saturday during the specified period from 8 a.m. to noon:

• Andrews, 1440 Main St.
• Asheville, 1624 Patton Ave.
• Charlotte North, 9711 David Taylor Dr.
• Charlotte South, 201 W. Arrowood Rd., Suite H
• Fayetteville, 831 Elm St. (Eutaw Village)
• Graham, 111 E. Crescent Square
• Greensboro, 2391 Coliseum Blvd.
• Greenville, 4651 N. Creek Dr.
• Huntersville, 12101 Mount Holly-Huntersville Rd.
• Jacksonville, 299 Wilmington Hwy.
• Monroe, 3122 U.S. Hwy. 74 W.
• Raleigh North, 2431 Spring Forest Rd., Suite 101 (Spring Forest Pavilion)
• Raleigh West, 3231 Avent Ferry Rd.
• Salisbury, US 29 S, 5780 South Main St.
• Wilmington, 2390 Carolina Beach Rd., Suite 104 (South Square Plaza)
• Winston-Salem, 2001 Silas Creek Pkwy.

Addressing Customer Needs

Services available during these Saturday hours include:

• Driver’s licenses or ID cards issuance
• Renewals or duplicate orders
• Address changes
• REAL ID issuances
• Road tests for customers who have completed the knowledge and written tests

Commissioner Wayne Goodwin expressed the department’s commitment to enhancing customer service by offering extended hours, stating, Opening for Saturday hours at many of our busiest locations statewide is what customers want, need, and have requested.

Online Alternatives

NCDMV advises individuals to explore online options before visiting in person. Online services include:

• Driver’s license and ID card renewals
• Ordering duplicate licenses and ID cards
• Address changes
• Voter registration applications

Customers are encouraged to utilize these online services when possible to streamline processes and reduce wait times at physical locations.

Conclusion: Addressing DMV Backlogs

The extension of Saturday hours at select NCDMV offices in North Carolina aims to alleviate the backlog of appointments and reduce waiting periods for essential services. By providing additional opportunities for customers to access DMV services, both in-person and online, the department strives to enhance overall efficiency and meet the needs of residents across the state.

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