The FBI and Pascua Yaqui Police Department are investigating an attempted network breach at Casino Del Sol, causing disruptions across various services.
Investigating the Network Outage
Authorities are probing an external attempt to access Casino Del Sol’s network, leading to a widespread outage affecting critical operations.
Impact on Casino Services
The outage has affected several aspects of the casino’s operations, including:
- Bingo closure until further notice
- Unavailability of casino credit
- Limited cash services at the cage
- Inaccessibility of promotional kiosks and Club Sol
- Phone system downtime, with no estimated time for restoration
- Restrictions on hotel and RV park bookings
Operational Updates and Continuity
Despite challenges, certain services remain operational, including:
- Slot machines and table games
- SolSports Sportsbook
- Online purchase of AVA Show tickets
Mitigation Efforts and Apologies
Casino Del Sol has been actively working to restore services and minimize disruptions. While ATMs at Casino of The Sun remain down, those at the Casino Del Sol property are fully restored. Additionally, the casino’s restaurants are accepting only cash transactions.
In a statement, Casino Del Sol expressed regret for the inconvenience caused to guests and reaffirmed their commitment to security and service excellence.
Ensuring Guest Satisfaction Amidst Adversity
As investigations continue, Casino Del Sol remains dedicated to addressing the network outage promptly and ensuring the satisfaction of its valued guests. With ongoing efforts to restore services and maintain transparency, the casino aims to uphold its reputation for reliability and hospitality in the Tucson community.
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