Stony Brook University Hospital has rolled out a new meal ordering app, reminiscent of DoorDash, aimed at enhancing the patient experience during their hospital stays. This innovative initiative aims to streamline the meal ordering process, reduce wait times, and cater to individual dietary needs.

Making Hospital Stays Less Stressful

NY’s Jodi Goldberg introduces us to the latest technological advancement implemented at Stony Brook University Hospital. The app, labeled TLNA5, allows patients and their families to order meals conveniently through their smartphones, providing a seamless experience akin to popular food delivery services.

Convenient Meal Ordering

With just a tap of an icon, patients or their loved ones can access a variety of meal options for breakfast, lunch, and dinner. The app offers the flexibility to customize meals according to dietary restrictions and preferences, with the added convenience of selecting delivery times up to two days in advance.

Positive Feedback from Patients

Antonio Cruz, a patient at Stony Brook University Hospital, shares his positive experience with the TLNA5 app. Cruz highlights the benefits of using the app, emphasizing the reassurance of doctors monitoring the menu choices. This personalized approach to meal ordering enhances patient satisfaction and contributes to a more comfortable hospital stay.

Enhancing Patient Care

The TLNA5 app is a pioneering initiative, believed to be the first of its kind in Long Island hospitals. By offering tailored meal options and accommodating dietary restrictions, the app contributes to the overall well-being of patients. Furthermore, the inclusion of filters based on specific diets ensures inclusivity and accessibility for all patients.

Complementary Service

While the TLNA5 app revolutionizes meal ordering for patients, Stony Brook University Hospital emphasizes that traditional ordering methods remain available. Patients who prefer alternative methods can still place orders via the call center or with dining staff. This ensures flexibility and inclusivity, catering to diverse preferences and technological capabilities.

Anticipated Impact

With over 1,500 meals fulfilled daily, the TLNA5 app is expected to optimize meal delivery efficiency and reduce food wastage. Stony Brook University Hospital anticipates a decrease in wait times for meal delivery, further enhancing the overall patient experience. This innovative approach aligns with the hospital’s commitment to providing high-quality care and personalized services.

Transforming Patient Experience

Stony Brook University Hospital’s introduction of the TLNA5 app marks a significant step towards enhancing the patient experience and modernizing healthcare services. By leveraging technology to streamline meal ordering processes and accommodate individual needs, the hospital demonstrates a commitment to innovation and patient-centered care. As the app continues to evolve, it holds the potential to set new standards for hospital amenities and contribute to improved patient outcomes.

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